Who Runs Rarawin

Operator identity, the Anjouan Offshore Finance Authority licence, complaint escalation and the contact address, as revised on 2026-09-19.

Rarawin Casino Legal Notice

Operator Identity and Place of Registration

The website rarawin.app is operated by Mwali Gaming Services Ltd, a company registered on the Autonomous Island of Anjouan, Union of the Comoros, with its office at Hamchako Business Centre, Mutsamudu. The brand has traded since 2024 under the name Rarawin. The company registration number is not published on the site, and any correspondence about the operator should be sent to [email protected].

Rarawin is an offshore casino and does not hold a licence from any Australian authority. Australian players use the site on their own initiative and carry the responsibility for confirming that participation is lawful where they live. Nothing on this site should be read as an invitation to play from a place where online gambling is prohibited.

Content From Outside Sources

Where this site or its help pages mention third-party organisations, payment brands or game studios, we do so to identify them and not to endorse their content. We do not control the websites of Gambling Help Online, payment providers or game studios, and we accept no responsibility for what they publish, for their availability or for their privacy practices. Read their terms before you use their services.

Site Content and Licensing Authority

The editorial team at Mwali Gaming Services Ltd is responsible for the text, bonus figures and screenshots shown at rarawin.app. Where an offer differs between a page and the cashier at the moment you claim it, the terms shown in the cashier apply.

Rarawin operates under an iGaming licence issued by the Anjouan Offshore Finance Authority (AOFA), which covers casino games, live dealer tables and sports betting under a single permit. AOFA is the licensing authority for the operator. The licence number is provided by the support desk on request. The Australian Communications and Media Authority and the Interactive Gambling Act 2001 do not regulate this brand, and our licence must not be mistaken for an Australian one.

Filing a Complaint and Escalating It

Start with live chat, which is open 24/7 and typically answers in under two minutes, or email [email protected] with your account email, the date of the event and a description in date order. Email replies arrive in approximately four hours. If the first-line answer does not resolve the case, ask for it to be escalated and quote the reference of your first contact. VIP members at Gold Table and above may write directly to their named account host.

When a complaint remains unresolved after escalation, you may refer it to the Anjouan Offshore Finance Authority as the body that licenses our operation. Keep chat transcripts, transaction receipts and email threads, since AOFA and our own team will ask for them.

The Rarawin name, logo, layout, text and original images are owned by Mwali Gaming Services Ltd and may not be copied, scraped or republished without written permission. Game titles, artwork and logos belong to their studios, among them Pragmatic Play, Evolution Gaming, Spribe, Hacksaw Gaming, Thunderkick, Nolimit City and BGaming, and appear here with the permission of their owners. Payment brand names such as Visa, Mastercard, Skrill and Neteller are trademarks of their respective owners.

Correspondence Address and Email

Written correspondence for the operator goes to Mwali Gaming Services Ltd, Hamchako Business Centre, Mutsamudu, Autonomous Island of Anjouan, Union of the Comoros. Email is the faster route and reaches [email protected], where the inbox is monitored around the clock.